We are looking for an operationally strong and strategically minded Marketplace & B2B Manager with 5–7 years of experience, including at least 2 years in marketplace leadership. The ideal candidate, in collaboration and coordination with Regional Commercial Directors and local markets, will own the global management of marketplace channels while enabling and empowering local teams and commercial strategies. The role will also drive the integration and expansion of marketplace platforms and social commerce operations, collaborating cross-functionally to accelerate business growth through media-driven commerce opportunities.Key Responsibilities :Lead and manage global marketplace operations (Amazon, eBay, Rithum, Veepee, etc.) and support local teams in executing also independently with local playersIdentify test and integrate new platforms across B2B and B2C environmentsMonitor performance and define roadmap for international marketplace expansion and innovationCultivate strategic relationships with platform partners (Director to C-level), acting as the primary point of contact for commercial and operational mattersSocial Commerce ExecutionWork in close synergy with the HQ teams to unlock the full business potential of media-driven marketplaces (e.g. TikTok Shop, Instagram Shopping)Define executional frameworks for social commerce, from campaign integration to fulfillment alignmentTechnical & Operational IntegrationMaintain a pipelines of priority marketplace to full centrally integrateCollaborate with eServices / IT to ensure smooth system integration (product feeds, APIs, data sharing)Ensure tax, credit, and compliance processes in alignment with Finance and Legal teamsOptimize marketplace-specific Customer Service and Logistics & Fulfillment operationsBusiness Development & Data-Driven Decision MakingAct as both business developer and analyst : monitor marketplace KPIs, identify growth levers, and propose actionable improvementsDeliver insights from marketplace trends to Retail Account managers and product development supporting innovation and assortment planningDevelops KPIs and dashboards (sales, conversion, AOV, returns, reviews)Generates regular reports with actionable insights and runs regular Business Rreview Meetings with key stakeoldersNegotiation & Contract ManagementLead negotiations with marketplaces to secure favorable commercial terms, advertising packages, and visibility agreementsEnsure compliance with contractual terms and platform policies across all channelsCross-Functional CollaborationWork closely with internal teams to ensure alignment and successful execution :Marketing & Brand – for brand consistency and campaign synergyCustomer Care – for escalation processes and marketplace-specific supportSupply Chain – to ensure delivery excellence and stock visibilityTax & Credit – to guarantee fiscal compliance and financial alignmentGroup Pricing and Commercial Policy team - to allow coordination with the Group Commercial & PricePolicyJob ProfileProfile Requirements5–7 years of experience in eCommerce or digital roles, with minimum 2 years directly managing marketplacesStrong technical and operational know-how of marketplace platforms and integrationsStrategic thinker and hands-on executor, able to work in fast-paced environmentsExcellent communication and influencing skills — able to navigate complex internal and external stakeholder dynamicsProven ability to work cross-functionally and lead transversal projects with global and local teamsStrong analytical mindset; capable of turning data into actionable insightWhy Join Us?This is a unique opportunity to drive the transformation of our digital commerce strategy, blending B2B growth with the acceleration of global marketplaces and emerging social commerce. You’ll work at the intersection of digital innovation, commercial execution, and operational excellence.Benefits :Dynamic Environment : Work in a fast-paced and challenging environmentImpactful Work : Make a real difference in the quality of products that millions of people use every dayCompetitive Salary : Be rewarded for your expertise and dedicationGrowth Opportunities : Develop your career within a leading global companyWellbeing initiatives (engagement survey, welfare program, company restaurant, health insurance)Work-life balance (flexible work hours, smart working)Partnerships and shopping programs (special price for company products, external partnerships & discounts, smart lockers)We are an Equal Opportunity Employer, we reject and condemn any form of discrimination including discrimination based on age, gender, sexual orientation, health, race, nationality, cultural background, political opinions and religious beliefs, and membership of associations and trade unions.J-18808-Ljbffr
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