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Operational & Digital Marketing Specialist
About Lord&Berry
Lord&Berry is an independent, Made-in-Italy beauty brand founded in 1992 and based in Milan, distributed in 30+ countries. We blend timeless elegance, professional performance, and a contemporary vision of beauty.
The Role
We are looking for an Operational & Digital Marketing Specialist to join our Milan office and support our international business.
You’ll work across marketing, digital, and operational activities, helping drive our growth and day‑to‑day execution.
We’re looking for someone with a positive, hands‑on attitude, strong attention to detail, and a willingness to take ownership of projects.
Responsibilities

Support day-to-day marketing and sales activities
Review inbound leads and assist in client qualification
Help implement marketing programs and initiatives
Maintain and update marketing materials (presentations, sales sheets, price lists, product manuals, brand books, style guides)
Maintain databases and assist with presentations (Excel, Word, Canva)

Operational & Showroom Coordination

Coordinate logistics for customer visits and makeup artist activities (demos, materials, catering)
Manage showroom inventory and support visiting clients
Liaise with external partners (PR agencies, makeup artists, models)
Support marketing and fashion events
Prepare inbound/outbound orders for lordandberry.com using showroom stock

Digital & Social Media Support

Support management of the lordandberry.com storefront and future online stores
Coordinate digital and social marketing activities
Assist with website updates (content, imagery, promotions)
Support webstore/email marketing (promotions, newsletters) in coordination with Social Media & Community specialists

Content, Email & Web Marketing

Create and upload copy and images for the brand website
Draft and send email marketing campaigns
Communicate with clients, affiliate partners, and digital networks
Conduct basic keyword research and web statistics reporting
Contribute to social media engagement and brand awareness
Use web analytics tools to monitor performance and suggest improvements
Support paid media activities with digital agencies
Help manage contact databases and lead generation
Support PPC and affiliate marketing activities
Help maintain and operate lordandberry.com (front‑end/back‑end)
Coordinate with software agencies on website performance and updates
Support product updates, maintenance, and development projects

Requirements

Strong commercial acumen and analytical mindset
Ability to work in a fast‑paced, in‑house environment
Passion for beauty, luxury and fashion
Excellent organisational and multitasking skills
High proficiency in Microsoft Office (Excel, Word), Canva, and confident use of AI tools (e.g. ChatGPT prompting)
Familiarity with digital marketing platforms, analytics tools, and e‑commerce (Magento is a plus)
Proactive, problem‑solving attitude and strong ownership
Excellent Italian and English (written and spoken)

What we offer

A creative, dynamic, international workplace
Hands‑on experience across marketing, digital, and operational areas
Collaboration with Product, Marketing, and Commercial teams
A 9–12 month training period with the possibility of full‑time employment
Competitive salary and growth opportunities

How to apply
If you are passionate about beauty and eager to contribute to a fast‑moving, Made‑in‑Italy brand, please send your CV to personale@lordandberry.com
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