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Overview
AREA is seeking a Director of Operations to oversee the global inbound and outbound shipping operations and logistics of its wholesale and direct to consumer business.
Key Accountabilities
Establish process for most efficiently navigating tariff and duty implications for global importation and exportation activities. Requires experience with global distribution from within Europe and the United to States to global base of wholesale customers
Manage relationship with company’s 3PL partners, shipping couriers, and customs brokers, managing to critical KPIs for receiving and processing and cost improvement
Oversee all inbound receipt activities from suppliers around the world, both within Italy and within North America
Assist with allocations and shipping globally in coordination with sales
Timely processing of stock transfers
Schedule and oversee stock inventory counts per reports and onsite with 3PL partners.
Partner with Financing /Factoring Partner to ensure accurate posting of invoices and reconciliation between systems
Responsible for verifying monthly invoices to ensure accurately billed – freight, and warehousing and drive cost improvement strategies for both DTC and wholesale
Reporting on wholesale shipping status and forecast, inbound receipts, returns for direct to consumer channel as well as inventory aging
Approve warehouse 3PL invoicing (reconcile with inbound/outbound activities, monitor costs and provide BU allocation)
Support Finance on various accounting activities relating to inventory and shipping
Assist with customer service inquiries.
Support the Sales with customer inquiries relating to shipping statuses, order maintenance, and late styles.
Participate on EDI implementation and processes and various warehouse processes.
Monitor and approve all freights and duties invoices
Analyzing global supply and shipping chain to identify opportunities for improved efficiency in timing and cost.
Process Duty drawback
Experience Required
Importing goods from Asia and Europe within Europe AND North America
Ideally experience working with US major department stores
Experience working in both DTC and Wholesale across
Negotiating contracts and vendor /3PL agreements
Italian and English language skills
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