Join to apply for the Manager Generale Operativo role at Sass Dlacia S.p.A.
Sass Dlacia S.p.A., a hospitality company with three properties in the Dolomites and Marche regions (Camping Sass Dlacia, Ütia de Börz, and Le Fontanelle Countryhouse), is looking for a General Operations Manager to join the team, with a clear path for professional growth within the company.
Reporting directly to the CEO, the selected candidate will be responsible for developing and overseeing multi-site operations, ensuring consistency in standards, operational efficiency, and an excellent guest experience. They will act as a key point of reference for the property managers, supporting their professional growth and fostering a shared company culture.
Key Responsibilities

Coordinate operations across all three properties, ensuring quality standards and brand consistency;
Develop operational systems, procedures, and KPIs to monitor performance and achieve objectives;
Support the growth of property managers and operational teams, promoting training and cultural development;
Manage projects and continuous improvement initiatives with a constructive and collaborative approach;
Contribute to the company’s strategic development, in line with the brand culture and focus on outdoor, mountain, and sports activities.

Requirements

Proven experience in growing hospitality properties, managing multi-site operations and diverse teams;
Sensitivity to training, company culture, and customer experience;
Ability to work with KPIs, clear objectives, and monitoring systems;
Constructive attitude, positive leadership, and collaborative approach;
Passion for outdoor activities, mountain sports, and lifestyle aligned with the company culture.

Preferred qualifications
Experience in similar contexts, with an innovative approach and pragmatic operational management.
We Offer

Integration into a growing company with a strong focus on quality and brand culture;
Opportunity to contribute directly to multi-site strategic and operational development;
Dynamic and stimulating environment oriented toward innovation and customer experience.

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