Manager, Account Management, Retail Business Services (RBS)Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead the account management organization for AU & EU Retail Vendor Recruitment (RVR), responsible for the growth and development of the organization. In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for recruiting top brands into Amazon and subsequently setting them up for success as vendors by perfectly launching them. This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams. In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports). If you are interested in growing brands and businesses on Amazon, then we’re interested in talking to you!
Key job responsibilities

Business Growth: Contribute to goal setting for your team to align with organizational goals.
Business Growth: Drive business development strategy to recruit the top brands and help new vendors master Amazon’s tools and systems so that they can be self-sufficient and integrate their products to Amazon’s platform efficiently.
Business Growth: Implement and track metrics to record the success and quality of your team’s vendors. Use these metrics to guide your work and uncover hidden areas of opportunity.
Leadership: Manage a team of Account Managers (8-10 direct reports).
Leadership: Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans for the organization.
Leadership: Partner with external teams including Category Management, Finance, and Central Support teams to align programs and initiatives to drive growth.
Leadership: Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.

Basic Qualifications

MBA
4+ years of team management experience
Experience influencing internal and external stakeholders
Experience with sales CRM tools such as Salesforce or similar software
Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

6+ years of team management experience

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Posted: October 10, 2025 (Updated 2 days ago)
Posted: September 18, 2025 (Updated 2 days ago)
Posted: September 18, 2025 (Updated 2 days ago)
Posted: October 10, 2025 (Updated 2 days ago)
Posted: September 18, 2025 (Updated 3 days ago)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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