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Product Sales Expert (PSE) – Specialty Lab Solutions Toxicology
Join us in pioneering breakthroughs in healthcare. The role is based in Northern Italy, preferably in Piemonte, Lombardia or Veneto. As an integral part of the Sales organization, you will report to the Sales Support Manager and work within a team of technical and scientific experts in Toxicology.
Responsibilities
Regularly visit active customers to provide specialist clinical support, monitor customer satisfaction level, and develop new opportunities.
Proactively work with the team (including Territory Sales, Marketing, Project Management, and Consulting Solution) to identify business opportunities based on current opportunities.
Define intervention priorities and support activities based on current opportunities, sharing the action plan with the relevant Territory Manager and involving all necessary company functions when needed.
Analyze the customer's organizational and technological situation (workflow analysis) and configure the best solution to meet customer needs.
Effectively present products and solutions to customers, highlighting the differentiating elements of the proposal.
Create a network with laboratory managers and relevant sector Key Opinion Leaders (KOLs).
Contribute to the training, continuous updating, and support of the sales force.
Produce detailed reports on project progress according to the schedule agreed with the various company functions.
Develop technical and project proposals in response to public tenders and negotiations with private customers.
Contribute to the formulation of economic offers, particularly regarding analytical configuration and consumables.
Provide technical support in disputes.
Collect data on competitors and monitor market dynamics.
Qualifications
Experienced professional with at least 5 years of previous similar expertise in the Diagnostics sector, specifically in Specialty Lab Solutions Toxicology.
Demonstrated expertise in cross-functional environments, providing commercial expertise and innovative solutions to meet customer needs.
Office Package knowledge.
Fluent in English written and spoken.
Based in Northern Italy, preferably in Piemonte, Lombardia or Veneto.
Availability to travel (up to 50% of working time) within the Italian country.
Excellent communication and presentation skills.
Ability to thrive in complex organizational settings with matrix structure.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
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