OverviewCustomer Service Ambassador - Luxury BrandsWe specialize in customer service for luxury brands, providing exceptional support to customers worldwide. Our team is dedicated to delivering a personalized experience that meets the high standards of our clients.As a Customer Service Ambassador - Luxury Brands, you will play a key role in ensuring that our customers receive the best possible service. You will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.ResponsibilitiesProvide exceptional customer service via phone, email, and chatRespond to customer inquiries and resolve issues in a timely mannerWork collaboratively with colleagues to achieve customer satisfaction goalsStay up-to-date on product knowledge and brand informationRequirementsFluent in English (B-C1) and French (B-C1)Excellent communication and interpersonal skillsAbility to work in a fast-paced environment and meet productivity standardsGood knowledge of IT tools, specifically Microsoft Office applicationsBenefitsFull-time position with 40 hours per weekOpportunities for professional growth and developmentTargeted training on luxury brands and languagesEducation and ExperienceDegree in e-commerce, customer care, fashion, or luxuryPrevious experience in customer service or a related fieldAdditional InformationLanguage test will be conducted at the initial interview phaseConstant practice of languages and professional growth in the luxury world
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