Amazon logistics team are changing the way we interact with customers around the globe every single day and solving some of the biggest logistical challenges facing not just Amazon, but also the entire industry. Amazon's transportation teams work to ensure the delivery packages globally for customers around the world. Whether its items large or small, we find solutions to make sure we are delivering on our promise for customers.The Logistics Manager is responsible for managing a team of carrier management specialists monitoring carriers performance, compliance, planning weekly and 12-week operational capacity plan in coordination with internal as well as external stakeholders. The role requires someone who has a larger picture of customer experience in mind and high willingness to take ownership. The role also requires a candidate who has skills in identifying patterns along with ability to scrutinize details and suggest solutions to deviations.
Key job responsibilities

Select, train and manage carrier relationship specialists
Accumulate data from various sources and identify the relevant data out of it and present in a way that would help take action
Foresee implications based on current data and trend and take necessary actions
Be organized, apt and prompt in notifying the situation and updating the same
Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
Dive Deep on operational issues root causes;
Create and track operational metrics
Willing to work during weekends/holidays

BASIC QUALIFICATIONS

Bachelor's degree or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Employee and performance management experience
Advanced English Skills

PREFERRED QUALIFICATIONS

Performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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