Overview
AirAdvisor, we are dedicated to ensuring air travelers receive the compensation they are entitled to for flight disruptions. We have launched a new service for baggage claims for lost, delayed, and/or destroyed luggage. We operate in the EU, UK, and other international markets, focusing on protecting air passenger rights globally. We have processed over 500,000 claims for clients from 221 countries and hold a 4.7-star rating from 25,850+ reviews. We currently operate in 21 languages with 9 more forthcoming this year, and we aim to reach 1 million claims by the end of 2026.
We are seeking a highly skilled and dedicated Litigation Lawyer specializing in consumer flight claims (typically via small claims procedure) to lead in-court collections. This role is for someone who is free to litigate claims against different airlines in Italy and is ready to either join or establish a boutique law firm in Italy. Pre-court collections are managed by a team of paralegals.
Responsibilities

File batches of court cases to collect compensation and/or reimbursement of Out-of-Pocket Expenses (OPE) incurred by passengers and/or recover ticket refunds.
Handle AirAdvisor’s three types of airline claims: EU261 compensation for delays, cancellations, and denied boarding; and baggage claims under the Montreal Convention (lost, delayed, and/or destroyed luggage).
Lead enforcement of court judgments, initiate enforcement proceedings, and coordinate with bailiffs or enforcement authorities when necessary.
Engage in court-led settlement negotiations and represent AirAdvisor’s interests in in-court settlements.
Maintain complete and accurate legal case files; ensure compliance with Italian legal ethics, data protection regulations, and professional standards.
Conduct legal research and comparative analysis to compile best practices for managing recurring issues in airline and consumer rights litigation.
Stay informed about developments in consumer protection law, aviation regulations, EU regulations, and judicial precedents.
Pursue legal remedies, including appeals, where applicable and strategically feasible.
Support optimization and automation of claims management workflows, leveraging legal technology and AI-based tools to improve efficiency and scalability.
Identify and propose new civil claims opportunities viable under Italian law with potential for low-value, high-volume litigation.
Conduct cross-jurisdictional legal research across EU and UK markets to identify precedents adaptable for Italy.
Represent AirAdvisor in local media and coordinate with the PR Manager on public relations opportunities surrounding landmark rulings or key developments.
Review content as in-country reviewer to help build local trust and authority; advocate for passenger and consumer rights within the airline and travel industry.

Qualifications

Valid Attorney at Law license in Italy and professional liability insurance.
Law degree from an accredited institution.
Experience with small claims, consumer rights, or aviation law is a plus but not required.
Knowledge of consumer protection laws and aviation regulations is a plus but not required.
Proven track record of success in in-court collection.
Strong analytical and problem-solving skills; ability to conduct legal research and develop effective strategies.
Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations.
Experience in automating and standardizing claims management processes to scale quickly.
Free to litigate against different airlines with no conflicts of interest.

We offer

Remote-first culture with flexible start and end times; time-tracking for flexible schedules.
Paid time off and public holidays; work-life balance matters.
Annual pay review and performance-based bonuses.
Professional growth opportunities; work on global expansion and market entry.
Dynamic work environment and opportunities to apply skills in new ways.
Supportive team culture; international colleagues across multiple countries.
Job Type: Indefinite-term Service Agreement or a B2B Contract.

Recruitment process
Application screening: If your profile matches our current business needs, our Talent Acquisition Manager will invite you to the HR interview. HR interview: research our company and be prepared to discuss your achievements. You may send a summary of achievements in advance. Interview with the CEO: discuss functional experience, achievements, and technical skills in more detail.
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