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Direct message the job poster from Queen of Clubs Lifestyle Luxury Services
Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments.
We are looking for Luxury Experience Designers (also Senior booking roles) to join our fast-paced, international, and new office in Chiasso.
You Will

Manage and coordinate #Luxury #Travel #Requests from A to Z, reporting to the Team Leader
Handle full #itineraries, #ground #operations, #hotels, #villas, logistics, and #exclusive #experiences
Communicate daily with luxury suppliers, travel #agencies, and international experienced advisors
Design #tailor-made itineraries and proposals for elite clientele
Maintain close contact with suppliers and clients to ensure total satisfaction
Use BeConcierge CRM to create and track bookings
Apply strategic sales techniques to close deals and exceed goals
Collaborate with your team to resolve any client concerns swiftly and gracefully
Gather and report client feedback to constantly elevate service
With the right seniority, lead and supervise assistant bookers

You Are

Fluent in English (Other languages are a plus)
Deeply passionate about Luxury travel, #lifestyle, and #service
Based around Chiasso – this is an in-office position only
Skilled at working under pressure with flawless attention to detail
Comfortable with quick math, pricing, and costing
Experienced in the travel or hospitality industry, ideally from:
Concierge companies / Luxury hotels
Wedding or event planning
Family offices or luxury sales roles
Positive, proactive, and client-focused
Motivated, stylish, and ready to grow in a fast-moving environment

We Offer

A starting salary of CHF 43,000 gross/year, plus great performance-based incentives
MacBook and iPhone provided
A key position within a leading international B2B travel brand
A dynamic, multicultural team of travel experts
An inspiring work environment in the heart of London
Constant learning, innovation, and the chance to shape unforgettable experiences
Real opportunities for growth and leadership

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Hospitality and Travel Arrangements

This is NOT a hybrid job.
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