OverviewLearning Consultant - Workday Success Plans. Join to apply for the Learning Consultant - Workday Success Plans role at Workday.Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Workday.Your work days are brighter here. At Workday, we value putting people first and a culture that supports happiness, development, and contribution. We strive for a healthy employee-centric, collaborative culture that looks after people, communities, and the planet while remaining profitable.Workday will never ask candidates to apply to jobs through websites that are not Workday Careers, nor to pay recruiting or consulting fees to apply. Please be aware of sites that may request personal data in relation to a Workday job posting.About The Team: The Workday Success Plans Team focuses on customers and their post Go-Live journey, creating programs to help them derive business value from Workday applications. The team delivers a range of programs and services from feature demonstrations to full feature deployments.About The Role: You will enjoy learning in a fast-paced environment and have an appetite for variety and challenging business problems. As a Workday expert, you will demonstrate the value of Workday solutions, assist with how-to questions, troubleshoot, guide through configuration, and provide feature demonstrations. You will share knowledge, identify key considerations, and highlight standard methodologies to help customers adopt Workday features.Primary responsibilities include delivering services to Workday Success Plans customers and supporting customer adoption and value realization.ResponsibilitiesConducting research to understand customer questions and related Workday concepts.Delivering small-scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.Troubleshooting product configuration to resolve or optimize for customer requirements.Clearly and effectively communicating responses and value to customers.Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).Providing one-on-one consulting guidance to accelerate feature adoption (Feature Accelerator).Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).Maintaining product expertise and Workday Certification(s) and staying familiar with Workday roadmap.Keeping up to date with industry practices and engaging with customers on those topics.Helping drive the creation of new programs to drive customer feature adoption.In addition to delivering Workday Success Plans services, team members may also deliver other advisory services, such as:Office Hours for appointment-based consulting with guidance and product expertiseConfiguration and business requirements reviews with identified optimization opportunitiesOne-on-one customer configuration designsDeployments including full deployment of Workday featuresAbility to travel up to 20%QualificationsBasic Qualifications:3+ years of IT implementation experience3+ years of experience with Learning systems (e.g., PeopleSoft, SAP, Oracle, JD Edwards)2+ years of software consulting experienceAdditional Qualifications:Workday Certification, or ability to certify in at least one: Learning, Recruiting, and TalentAbility to understand Workday concepts as new features are releasedAbility to distill complex concepts into understandable presentationsAbility to multitask across multiple engagementsStrong critical thinking to address complex issues and influence decisionsExcellent verbal and written communication skillsBachelor’s degree or equivalent experience; advanced degree preferredAdditional languages: French, German, Italian, or SpanishWe will ensure reasonable accommodations for applicants with disabilities during the application or interview process. Please contact us to request accommodation.Flexible WorkWith Flex Work, we combine in-person time and remote work. You’ll spend at least 50% of your time each quarter in the office or in the field with customers, prospects, and partners (depending on role). Remote roles offer opportunities to come together in offices for important moments.Are you being referred to one of our roles? If so, ask your Workday connection about our Employee Referral process.Job DetailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Human ResourcesIndustries: Software DevelopmentReferrals increase your chances of interviewing at Workday by 2x.
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