Are you passionate about services project management innovation and Continuous Improvement with a strong focus on Lean Management
Join our Industrial Energy Technology Services (IET) team to provide industry-leading products and solutions to increase overall plant efficiency and rejuvenation.
Partner with the best
As Lean Operations Manager you will be responsible for driving Field Services lean transformation programs by developing and implementing Lean methodologies and strategies across the IET Gas Technology Services portfolio. You will be leading the continuous improvement of site operations related processes by working collaboratively within regional cross‑functional teams identifying areas for improvement and deploying solutions to enhance efficiency, HSE, Quality and Customer satisfaction.
Your key responsibilities will also be:

Analyze the entire IET service outage portfolio by contract and execution model through a Lean Management lens
Identify lead and facilitate Lean initiatives across the organization including process improvement, waste reduction and problem‑solving activities

Partner with Operations teams to:

Cultivate and promote Lean principles, tools and methodologies to ensure Lean practices are embraced and adopted across the organization
Ensure Lean principles are incorporated into daily work routines, including visual management on site, daily huddles and problem‑solving activities
Develop business cases for identified initiatives, prioritize and drive their implementation, and measure results in terms of Customer Outcomes and Business sustainability
Develop and implement Lean KPI to measure performance and identify waste; make data‑driven decisions on where to continue or pivot
Develop, promote and maintain a culture of continuous improvement (Kaizen)
Periodically update senior leadership on the progress of the entire execution excellence and productivity program deck, also communicating best practices and success stories to drive continuous improvement across the organization

Lead the development of VSMs and Kaizen workshops

Coaching on Lean practices: offer ongoing coaching to ensure the proper use of Lean principles and tools, fostering a culture of continuous improvement

Fuel your passion
Qualifications

Hold a bachelor’s degree in Engineering or a higher technical qualification
Have experience in driving continuous process improvement and applying Lean methodologies in business operations
Possess knowledge and hands‑on experience with Lean principles, tools and methodologies including 5S, Value Stream Mapping and Kaizen events
Be an expert in Agile and Lean methodologies as well as Six Sigma with a strong eagerness for continuous learning
Have knowledge of IET products and field service experience
Demonstrate a strong data‑gathering and process‑oriented mindset
Be financially focused with the ability to leverage HSE and Quality to achieve operational targets
Possess broad business acumen to effectively collaborate with and lead large remote cross‑functional and diverse teams
Be a self‑starter with an entrepreneurial attitude passionate about innovation and committed to challenging the status quo
Be an excellent motivator and communicator
Be available to travel up to 30% of the time
Have strong organizational skills
Continuously seek new ways of doing things (creativity)

Key Skills

Computer Hardware
Customer Service
Hand Tools
Computer Networking
Field Service
POS
Windows
Mechanical Knowledge
Service Technician Experience
Merchandising
Project Coordination
Troubleshooting

Employment Type : Full-Time
Experience : years
Vacancy : 1
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