URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)Location: Porto or Lisbon, Portugal
on-site or remote based in Portugal
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates
About the RoleAre you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.
What Youll DoCustomer Support:Respond to inquiries via phone, email, or chatAssist with troubleshooting and issue resolutionProvide accurate product and service informationMaintain excellent customer satisfaction levelsContent Moderation:Review and evaluate user-generated contentEnforce compliance with platform policiesEscalate complex cases to specialized teamsEnsure content quality, objectivity, and safety
What Were Looking ForItalian fluency (C1 or higher)English proficiency (minimum B2)EU citizenship or valid residence/work permit in PortugalStrong communication and interpersonal skillsAvailability to work on-site in PortoFlexibility to work in rotating shifts, including weekends if needed
Accepted DocumentsEU ID or PassportPortuguese Residence CardManifestação de Interesse (SEF proof of registration)Visa holders (eligibility confirmed case by case)If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!
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