Social network you want to login/join with:Italian speaking Order Support Agent in Lisbon w/ Relocation bonus, Messinacol-narrow-leftClient:Cross Border TalentsLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:Job Views:3Posted:31.05.2025Expiry Date:15.07.2025col-wideJob Description:As an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.Work type: On-siteLocation: Lisbon, PortugalRelocation bonus offered for those applying from outside Portugal*Responsibilities:- Handle customer inquiries related to order statuses, deliveries, and discrepancies.- Ensure compliance with company policies and procedures in order processing.- Resolve order-related issues such as cancellations, returns, and exchanges.- Collaborate with internal teams to streamline order fulfillment processes.- Maintain accurate records of customer interactions and transactions.- Provide feedback and suggestions to improve order support operations.Requirements:- Strong attention to detail and excellent communication skills.- Self-sufficient & confident in troubleshooting basic issues related to order processing systems.- Ability to work independently and meet deadlines in a fast-paced environment.
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