Descrizione Lavoro
Italian-speaking Customer Support Agent - Lisbon, Portugal w/ Relocation
We are looking for a Customer Support Agent with native proficiency in Italian and at least B2 level in English to join our team in Lisbon. As a member of our support team, you will play a crucial role in providing excellent customer service, troubleshooting issues, and ensuring customer satisfaction.
Key Responsibilities:
Respond to customers’ inquiries via phone, email, or chat
Troubleshoot and resolve general and technical issues (e.g., video uploads, account issues, bug troubleshooting)
Document all actions taken and escal...
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