Italian Speaking Customer Service Agent in Greece - Fully Paid RelocationMercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, with fully paid relocation. This role is ideal for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.ResponsibilitiesProvide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and servicesAssist customers with account management, order placements, and issue resolution efficiently and courteouslyDocument all customer interactions in the CRM system to ensure accurate tracking and follow-upCollaborate with team members to enhance service delivery and contribute to a positive team environmentStay informed about product details, promotions, and brand initiatives to effectively assist customersAdapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skillsRequirementsFluency in Italian (both written and spoken); proficiency in English is highly desirableExperience in customer service is preferred, especially in a multicultural environmentExceptional communication skills and a customer-focused attitudeAptitude for problem-solving and ability to handle customer inquiries with careFamiliarity with CRM systems and basic office software is a plusWillingness to relocate to Greece with full relocation support providedA keenness to learn about the brand and its offerings while engaging with a diverse teamBenefitsCompetitive monthlyFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth Insurance2 Extra Salaries Per YearAnd Much More
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