OverviewPosition: Customer ExpertWork model: Remote in GreeceLocation: GreeceEmployment type: Full-timeResponsibilitiesCommunicate with customers via phone, chat & e-mailTrack and follow cases to ensure they close in an efficient and timely mannerMaintain high customer satisfaction representing a major brandProvide and maintain strong professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsQualificationsFluency in ItalianVery good communication skills in English B2 levelExceptional communication & soft skills as well as problem-solving skillsComputer knowledge / tech savvinessResourceful able to multitaskThrive as a team player in a fast-paced high-energy change-oriented environmentWhat we offerComplete support to help you ease your relocation to Greece; we cover your flight tickets, expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)Competitive monthly salary; 2 extra salaries per year; monthly performance bonus; Sundays and public holidays are paid 200%Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesKey SkillsInstrument, Business Consultancy, Cosmetology, Elevator Maintenance, AC Maintenance, Marine Services
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