Social network you want to login/join with:Italian-Speaking Customer Experts Jobs - Remote Inside Greece, Florencecol-narrow-leftClient:Dila RecruitmentLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:8c44643ccc2dJob Views:7Posted:25.08.2025Expiry Date:09.10.2025col-wideJob Description:Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.Position: Customer ExpertWork model: Remote in GreeceLocation: GreeceEmployment type: Full-timeWhat you will do:Communicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsWhat you will bring:Fluency in ItalianVery good communication skills in English B2 levelExceptional communication & soft skills, as well as problem-solving skillsComputer knowledge/tech savvinessResourceful, able to multitaskThrive as a team player in a fast-paced, high-energy, change-oriented environmentWhat we offer:Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)Competitivemonthly salary + 2 extra salaries per year + monthly performance bonus,Sundays and public holidays are paid 200%Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiatives
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