Italian Speaking Customer Care Advisor
Elemental Insights is looking for a motivated and customer‑oriented individual to join our team as an Italian‑speaking Customer Care Advisor in Lisbon. The role focuses on ensuring a seamless and positive experience for our Italian‑speaking customers, addressing inquiries and resolving issues via e‑mail and phone calls.
Location & Work Model

Lisbon, Portugal
Remote (must be in Portugal or willing to relocate)

Relocation Support

€1,000–€2,000 signing bonus
Flight reimbursement
Optional accommodation support

Responsibilities

Address customer inquiries and resolve issues via e‑mail and phone calls.
Maintain a customer‑centric approach while handling multiple tasks in a dynamic, fast‑paced environment.

Requirements

Italian language C2 level.
English language B2 level.
Customer‑centric or sales attitude.
Excellent communication skills.
Problem‑solving abilities.
Adaptability and multitasking in a dynamic work environment.
Basic computer skills.

Benefits

Competitive compensation package.
Opportunities for career growth and development.
A supportive and diverse team environment.
Comprehensive training and ongoing learning opportunities.
Unique experience of working abroad.
Free surfing and Portuguese lessons, plus other benefits.
Upload CV in English.

Seniority Level
Not applicable.
Employment Type
Full‑time.
Job Function
Other.
Industry
Marketing Services.
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