OverviewWe are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail and phone calls.Location: Lisbon, PortugalWork model: Remote (Must be in Portugal or relocate)Relocation Support offered for international candidates. It includes:€1,000 to €3,000 signing bonusRelocation assistance (flight reimbursement)Option to have accommodation includedResponsibilitiesAddress customer inquiries and resolve issues via e-mail and phone calls to ensure a positive customer experience for Italian-speaking customers.RequirementsItalian C2 levelEnglish B2 levelCustomer-Centric or Sales AttitudeExcellent Communication SkillsProblem-Solving AbilitiesAdaptability: comfortable with multitasking in a dynamic and fast-paced work environment.Basic Computer SkillsWhy Join UsCompetitive compensation package.Opportunities for career growth and development.A supportive and diverse team environment.Comprehensive training and ongoing learning opportunities.Unique experience of working abroad.Free surfing lessons & Portuguese lessons + other benefits.Application: Please upload your CV in English.
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