OverviewWe are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail and phone.Location: Lisbon, PortugalWork model: Remote (Must be in Portugal or relocate)Relocation Support offered for international candidatesIt includes:1,000 signing bonusRelocation assistance (flight reimbursement)Option to have accommodation includedResponsibilitiesAddress customer inquiries and resolve issues via e-mail and phone for Italian-speaking customersQualificationsItalian C2 levelEnglish B2 levelCustomer-Centric or Sales AttitudeExcellent communication skillsProblem-solving abilitiesAdaptability: comfortable with multitasking in a dynamic and fast-paced environmentBasic computer skillsBenefits / Why Join UsCompetitive compensation packageOpportunities for career growth and developmentA supportive and diverse team environmentComprehensive training and ongoing learning opportunitiesUnique experience of working abroadFree surfing lessons & Portuguese lessons plus other benefitsPlease upload your CV in English when applying.
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