Italian Speaking Customer Care Advisor – Lisbon, Portugal
Join us at Elemental Insights.
Position Details

Location: Lisbon, Portugal
Work model: On‑site (Must be in Portugal or relocate)
Relocation Support: International candidates receive relocation assistance (flight reimbursement), accommodation options, and a signing bonus between €1,000 and €2,000 depending on project and start date

About the Role
We are seeking a motivated and customer‑oriented individual to join our team as an Italian‑speaking Customer Care Advisor. You will play a crucial role in ensuring a seamless and positive experience for our Italian‑speaking customers. Responsibilities include addressing customer inquiries and resolving issues via e‑mail and phone calls.
Requirements

Italian C2 level
English B2 level
Customer‑centric or sales attitude
Excellent communication skills
Problem‑solving abilities
Adaptability and comfort with multitasking in a dynamic, fast‑paced environment
Basic computer skills

Benefits

Competitive compensation package
Opportunities for career growth and development
Supportive and diverse team environment
Comprehensive training and ongoing learning opportunities
Unique experience of working abroad
Free surfing lessons & Portuguese lessons plus other perks

How to Apply
Upload your CV in English. Please note that candidates should have at least a C2 level of Italian and B2 level of English. For further information, contact recruitment.
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