Embark on a new professional journey as an Italian-speaking customer service representative in the vibrant city of Athens, Greece! This role comes with the fantastic perk of fully paid relocation, giving you the opportunity to explore a new culture while building your career in a dynamic and supportive environment. In this position, you will engage with Italian-speaking customers, assisting them with inquiries and providing exceptional service related to our products and services. If you have a passion for helping others and are excited to work in a thriving international context, we would love to hear from you!
Responsibilities

Provide outstanding customer support to Italian-speaking clients through various channels, including phone, email, and chat.
Address customer inquiries and resolve issues effectively to ensure high levels of satisfaction.
Maintain comprehensive knowledge of the company’s products and services to assist customers accurately.
Document all customer interactions in the company’s CRM system to keep precise records.
Work collaboratively within a team to enhance customer service quality and share knowledge.
Participate in training and development sessions to continually improve service skills.
Offer feedback and suggestions to improve processes and overall customer experience.

Requirements

Fluent in Italian, both written and spoken; proficiency in English is essential.
Excellent communication and interpersonal skills with a strong customer-centric approach.
Ability to multitask and manage priorities in a fast-paced environment.
Strong problem-solving skills with keen attention to detail.
Previous experience in customer service is preferred, ideally in an international or tech-related context.
Familiarity with CRM systems and customer support tools.
A positive attitude, adaptability, and enthusiasm for experiencing a new culture.
Willingness to relocate to Greece.

Benefits

Lower cost of living in Athens compared to many Western European cities, including Italy, allowing for greater savings and better quality of life.
Competitive total salary of approximately €1300 per month.
Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth and development opportunities.
Competitive performance bonuses.
2 additional salaries per year.
Comprehensive healthcare benefits and numerous discounts.
Fully paid training conducted by certified instructors.
Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
Special events and community & social responsibility initiatives.
Referral Program: Bring your friends and earn attractive bonuses.
Free Greek language courses to help you integrate and thrive locally.
Work for a Great Place to Work -Certified Company.

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