OverviewTHIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.LocationsLocations: Bulgaria, Greece or Portugal.Work Model: On-siteRequired Languages: Italian, EnglishAbout the RoleWe are hiring an Italian-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.ResponsibilitiesProvide high-quality customer service to Italian-speaking clients via phone email and chat.Assist customers with inquiries regarding products orders services billing and technical issues.Escalate unresolved issues to appropriate internal departments when necessary.RequirementsFluency in Italian and English.Customer-focused with a positive empathetic and professional attitude.Basic computer literacy and comfortable with CRM systems or support tools.BenefitsCompetitive monthly salary 2 extra months of salary per year.Relocation package.Health coverage and various employee benefits.Comprehensive training provided by certified trainers.Opportunities for professional development and career advancement.Special events and corporate social responsibility initiatives.Free online language courses.Key SkillsTypingData EntryCustomer ServiceBasic MathComputer SkillsWindowsBankingUpsellingPricingSanitationCash HandlingStockingEmployment TypeEmployment Type: Full TimeExperienceExperience: yearsVacancyVacancy: 1
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