Locations: Portugal, Greece and Bulgaria.Work Model: On-siteRequired Languages: Italian + EnglishAbout the RoleWe are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.ResponsibilitiesProvide high-quality customer service to Italian-speaking clients via phone, email, and chat.Assist customers with inquiries regarding products, orders, services, billing, and technical issues.Escalate unresolved issues to appropriate internal departments when necessary.RequirementsFluency in Italian and English.Customer-focused with a positive, empathetic, and professional attitude.Basic computer literacy and comfort with CRM systems or support tools.Must be a valid EU citizen and willing to relocate abroad.BenefitsCompetitive salary and performance bonuses.Full relocation support for international candidates.Meal and Transport Allowances.Health Insurance.Paid Leave Allowances.Training and professional development opportunities.
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