URGENT HIRING WELCOME BONUS : 2 000 euros (for Italian market available until July 31st)
Location: Porto or Lisbon Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1) English (B2)
Contract Type: Full-time Shifts (including weekends if required)
Relocation Support: Available for eligible candidates
About the Role
Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.
You’ll provide user support and ensure content compliance working alongside a diverse high‑performing team in a dynamic and international environment.
What You’ll Do
Customer Support

Respond to inquiries via phone, email or chat
Assist with troubleshooting and issue resolution
Provide accurate product and service information
Maintain excellent customer satisfaction levels

Content Moderation

Review and evaluate user-generated content
Enforce compliance with platform policies
Escalate complex cases to specialized teams
Ensure content quality, objectivity and safety

What We’re Looking For

Italian fluency (C1 or higher)
English proficiency (minimum B2)
EU citizenship or valid residence/work permit in Portugal
Strong communication and interpersonal skills
Availability to work on-site in Porto
Flexibility to work in rotating shifts including weekends if needed

Accepted Documents

EU ID or Passport
Portuguese Residence Card
Manifestação de Interesse (SEF proof of registration)

Visa holders (eligibility confirmed case by case)
Eligibility confirmed on a case-by-case basis.
If you’re an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!
Relocation Package (On-site Only)
For candidates relocating from outside Portugal

Shared accommodation for up to 12 months (280 € per month utilities included deducted from salary)
Hotel accommodation for up to 28 days (project-dependent)
Flight reimbursement up to 400 € after 6 months (economy class)

For candidates already in Portugal (in competitors housing)

Hotel stay up to 15 days (project-dependent)
Travel reimbursement up to 150 € after 6 months (economy class)

Key Skills: Design Engineering, Baan, Customer Service, Fund Management, ABAP, Elevator
Employment Type: Full Time
Experience: years
Vacancy: 1
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