Sisecam was founded in 1935 to establish Turkey’s glass industry in line with the vision of Mustafa Kemal Atatürk, a great leader respected worldwide. Today, Sisecam is a major global player in the fields of glass and chemicals. Sisecam is the only global company operating in all core areas of glass production – including flat glass, glassware, glass packaging, and glass fiber. Currently, Sisecam ranks among the world’s top two manufacturers of glassware and the top five producers of glass packaging and flat glass. Sisecam is one of the three largest soda ash producers in the world and the world leader in chromium chemicals.
Sisecam plays a leading role in the flat glass, glassware, glass packaging, chemicals, automotive, glass fiber, mining, energy and recycling business lines. Sisecam operates production facilities in Germany, Italy, Bulgaria, Romania, Slovakia, Hungary, Bosnia-Herzegovina, Russian Federation, Georgia, Ukraine, Egypt, India, and the USA in addition to Turkey.
Sisecam who takes firm steps towards its goal of becoming one of the world's top 3 manufacturers in its main fields of activity, with its competent human resources and smart technologies, and uninterruptedly continues to transform its digital infrastructure and culture by considering the future necessities. Sisecam who has 88 years of experience, more than 25 thousand employees, production activities in 14 countries on four continents, and a sales network of more than 150 countries, continues its growth journey in line with its "Global Excellence" strategy and with an inclusive approach that supports the development of company's entire ecosystem. Sisecam takes responsibility for protecting the planet, empowering society and transforming life with its CareForNext strategy, which is compliant with and centered around the United Nations Sustainable Development Goals. Sisecam uses all its experience and competencies to promote sustainable development in every aspect.
We are looking for an IT TECHNICIAN to take part in Refel SpA, in San Vito al Tagliamento (PN). The ideal candidate would have the following qualifications:

Degree in Computer Science or equivalent education
Minimum 1-2 years of experience in first level help desk and similar activities
Good command of Italian and English languages
Responsive to service needs and operational demands
Strong communication skills and a good team player

Job Description

Providing IT technical support in accordance with company standards and procedures; dealing with: computers, printers, network infrastructures, telephone exchanges, mobile and landline telephones, videoconferencing systems, etc.
Providing IT operational support, in shifts with colleagues, ensuring overall coverage of service
Providing second level help desk
Taking care of the IT inventory, constantly updating it
Using the pool of IT materials provided in the most efficient way, suggesting products and quantities to include
Determining IT needs
Participating in regional IT infrastructure projects
Providing support, when necessary, also working temporarily for other plants and regions of the Sisecam group

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