Work Model : part-time, on-site, 2 days / week from the officeStart : ASAPSummary : The role primarily focuses on providing onsite IT support two days a week, connecting local operations with the global support team.Responsibilities :Hands-on support for end user workplace technology, including laptops, thin clients, and peripherals.Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.Manage local stock and coordinate storage activities, ensuring accurate asset tracking and availability.Act as onsite "eyes and hands" to support the technical room, including basic server and networking support under the guidance of remote teams.Coordinate with global AZ Tech teams to ensure smooth integration and escalation of issues as needed.Support ad hoc IT needs, including troubleshooting and resolving first-level hardware or connectivity issues.Must Haves :Proven experience in IT support roles.Strong knowledge of end-user workplace technology (laptops, thin clients).Ability to perform hardware tasks (cabling, setup, imaging).Experience with asset management and tracking.Nice to Have :Basic understanding of server and networking support.Familiarity with global IT support coordination.Experience in troubleshooting first-level hardware and connectivity issues.J-18808-Ljbffr
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