Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the eighth year in a row, is looking for an IT Process Analyst to join the Information Technology Team at the Cadoneghe (PD) site.
Responsibilities

Process Analysts play a central role in the IT team at Unox: their aim is to sustain and continuously improve the value delivery processes, enabling effective data driven decisions and efficient workplaces;
In particular, we are looking for a talented individual who will leverage the Salesforce ecosystem and technologies within Sales, Service, HR and Marketing processes, acting as a Digital KPO to streamline the information flow and eliminate non-value added activities, combining technical skills with lean/agile principles and techniques;
Map, improve and measure information flows across Sales, Service, HR and Marketing processes;
Define and design the requirements with the stakeholders;
As project owner, estimate the resources required and set the proper milestones and deadlines;
Development, testing and fixing of configurations on the Salesforce platform, ensuring no adverse impacts when deploying to production;
Build scripts and integrations to allow interaction with other systems (e.g. SAP ERP);
Helpdesk and support the end users;
Standardize and share knowledge, procedures and best practices among the IT team.

Requirements

Degree in Engineering, Computer science, Mathematics or statistic;
Basic knowledge of REST principles;
1+ years of experience/certifications on Salesforce are a plus (we currently use Sales and Service Cloud, Field Service, Marketing Cloud).

What Unox offers

Flexible Working Hours
Remote Working
Work-Life balance initiatives
Paid time off & overtime
Company canteen
Personal and family welfare
Health insurance & welfare programs
Pension & retirement plans
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Team building activities

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Machinery Manufacturing
Location: Cadoneghe, Veneto, Italy
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