The Junior IT Outsourcing Specialist contributes to achieving the objectives of the IT Department through the management of internal processes in IT Vendor Management, IT Contract Management, and IT Outsourcing Management, designed and implemented according to company guidelines.
Responsibilities / Key Result Areas

Maintenance and updating of the IT contract catalog
Support to IT Service Owners in preparing the necessary documentation for purchases according to the rules defined by the Purchasing, IT Vendor, IT Contract, and IT Outsourcing processes
Verification of the compliance of documentation produced by Service Owners and monitoring of correct budget usage
Operational management of purchases through the company tool up to their allocation
Collection of necessary signatures for the formalization of contracts or penalties, pre‑validated by the internal legal office
Maintenance of operational manuals for centralized control of IT invoices
Verification and preliminary approval of invoice payments
Planning and management of any IT Department contract renewals
Collection and analysis of reports (KPI, progress reports, subcontractors) related to Intercompany contracts

Skills

Knowledge of IT Outsourcing processes
Knowledge of IT Governance processes
Knowledge of ITIL and COBIT standards
Good written and spoken English

Personal Attributes

Ability to communicate and interact professionally with all company departments and external suppliers
Precision
Stress management
Initiative and proactive attitude
Responsibility
Good teamwork skills

Job ID: 17905
Company: VOLKSWAGEN BANK GMBH
Department: Quality
Remote Working: By agreement
Posting Date: Oct 29, 2025
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