OverviewIT - Lead Service Owner Security (F/M/X)Syensqo is a science company focused on transforming security infrastructure with a global team of security engineers and service providers. This role owns and evolves key security services—firewalling, SASE, and network security—and leads the strategy, operations, and delivery of secure, scalable solutions aligned with business needs.
Responsibilities

Lead operations and team performance: manage a team of security engineers, managed service providers, and vendors to deliver secure and reliable services; act as the main point of contact for all security services, handling business needs, improvements, and service requests; ensure SLAs are met for operational and service-level requests.
Drive strategy and service transformation: define and implement a vision and roadmap for transforming and enhancing security infrastructure; own the service backlog, prioritizing improvements and aligning with business objectives; collaborate with internal stakeholders to align security services with organizational needs.
Service ownership and lifecycle management: oversee the lifecycle of security products (firewalls, secure web gateways, remote connectivity, and more); maintain an accurate Configuration Management Database (CMDB) and ensure effective asset management; develop and maintain a comprehensive service catalog with defined workflows and processes.
Budget and vendor management: manage contracts and renewals with procurement and third-party vendors; track and optimize Total Cost of Ownership (TCO) for security products; monitor and manage service budgets for cost-efficiency and strategic investment.
Security assurance and compliance: implement security measures to provide high levels of protection across services; conduct annual audits and penetration tests to strengthen security posture; provide security performance reporting to the cybersecurity team.
Technologies you’ll work with: Zscaler (ZIA, ZPA, ZDX), Palo Alto & Fortinet firewalls, Cisco SD-WAN, Cisco ISE, AWS, Azure, EntraID.

What you will bring

Bachelor’s degree in Information Technology or a related field
8+ years of IT experience, with at least 3 years in security service management
Demonstrated leadership of security initiatives in large-scale, complex environments
Deep technical knowledge of firewalling, SASE, and network security technologies
Exceptional communication skills, with the ability to engage and influence at all organizational levels
Excellent problem-solving abilities focused on operational excellence and security impact
Ability to manage multiple priorities in a fast-paced, evolving environment
Fluency in English; additional languages are a plus

You will get

Competitive salary and benefits package
16 or more weeks of maternity/paternity/co-parenting leave in line with local regulations
Training platform accessible to all employees
Free access to language courses (24 languages available)
Free well-being sessions (physical and psychological)

About Us

Syensqo is a science company developing solutions that enhance the way we live, work, travel and play. We bring great minds together to push the limits of science and innovation for the benefit of our customers, with a global team of more than 13,000 associates.
We value diversity and encourage applications from all backgrounds. We strive for an inclusive application experience and support candidates with any required accommodations.

Additional Information

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Analyst, Information Technology, and Engineering
Industries: Chemical Manufacturing

Referrals increase your chances of interviewing at Syensqo. We’re committed to open, inclusive hiring and encourage you to apply even if you don’t meet every listed qualification.
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