IT - Digital Growth and Innovation Delivery Manager
Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.
We are looking for:
A motivated and experienced Digital Growth and Innovation Delivery Manager to oversee and ensure the successful delivery of IT services across Syensqo's Growth and Innovation domains, including Research & Innovation, Sustainability, and Commercial & Pricing analytics solutions. You will be a key player in our transformation journey, driving service excellence, operational performance, and innovation in collaboration with cross-functional teams. Your leadership and coordination across delivery, service, and performance management will be instrumental in ensuring scalable, sustainable, and high-value IT solutions.
We count on you to:

Manage and oversee the delivery of services within the Growth and Innovation perimeter, ensuring alignment with business expectations and SLAs
Monitor service effectiveness by establishing and tracking relevant KPIs
Act as the reference point for Foundation Office processes across the following areas:

Incident, problem, and service request management
Demand intake and business relationship coordination
Change and release management
Knowledge management and documentation
Continuous improvement and dashboard reporting
Service catalog and asset lifecycle management
Access rights governance and data policy adherence


Collaborate with internal stakeholders in IT, cybersecurity, and business units to understand and address evolving service needs
Promote innovation by integrating cutting‑edge technologies and driving adoption of best practices
Identify and mitigate delivery risks, ensuring compliance with internal policies and external regulations
Support a continuous improvement culture by applying lessons learned and industry best practices
Coordinate software procurement activities and ensure optimal use of run budgets
Report to senior leadership on service performance, issues, risks, and improvement plans
Lead and deliver initiatives using agile methodologies

You will bring:

A degree in Computer Science, Information Technology, or a related discipline
Solid experience as a Delivery Manager or in an equivalent IT service role
Familiarity with large, complex organizational structures and IT processes
Experience working in international, multicultural environments
Understanding of scientific workflows, solutions, and business needs
Strong project management capabilities and ability to drive cross‑functional alignment
Result orientation and ability to make an impact
Empowerment, accountability, and operational leadership
Team spirit and cross‑functional collaboration
Passion for innovation, sustainability, and scientific progress
Excellent written and verbal communication skills with an ability to translate technical issues into business terms

You can count on us to:

Include you in a once‑in‑a‑lifetime transformation journey that is reshaping how science and technology serve people and the planet
Provide a dynamic and collaborative environment where your contributions create real impact
Offer autonomy, trust, and opportunities to grow and innovate within a purpose‑driven organization
Encourage collaboration, inclusion, and curiosity in everything we do

You will get:

Competitive salary and benefits package
16 weeks of maternity/paternity and co‑parenting leave
Training Platform for all employees
Free Well‑Being sessions (physical and psychological)

Additional information:

Locations: Bollate (Italy) or Lisbon (Portugal)
Occasional travel may be required

About us:

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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