To strengthen our teams and development we are looking for an Inside Sales representative (F/M) who will be working for our subsidiary in Italy.You will be a key contributor to the success of our sales team and customer satisfaction.RESPONSIBILITIESAs part of a sales team, reporting to the Sales Manager or BU Director, you will be responsible for the following tasks:Proceed requests for quotations and prepare sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers tightly to build pipeline and close sales.Process orders in our SAP system and follow them up.Proceed customer orders fulfillment process on a daily basis to satisfy maximum customer’s demands.Achieve defined KPI with expected commercial performance.Coordinate between the various actors: customers, suppliers, forwarders, sales, other support teams in an international context.Build up excellent customer relationship with defined customers’ portfolio.Create and maintain favorable conditions for business development.Update CRM system for customer information and help for prospection.Occasional business trips to visit customers or other commercial related events.Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.Explore opportunities to add value to job accomplishments.QUALIFICATIONSBachelor's Degree or equivalent experience in salesA minimum of 3 years' experience in a technical field and/or distribution segment is requiredYou are fluent in English and Italian (oral and written required)Knowing the ERP SAP is a plusYour listening skills are great (towards customers, colleagues), you are empatheticYou have excellent personal and sales skillsYou like all technical aspectsYou know how to work autonomously and as part of a small teamYou are able to deal with cross-functional and international relations, in a multicultural companyYou are reactive and know how to find relevant solutionsYou are also proactive, determined and persevering, with good interpersonal skills and team spiritYou can handle several projects while managing prioritiesYou like communication and customer relationsWhat ICAPE GROUP can offer:Challenging projects in dynamic collaborative teamGreat promotional opportunities. We encourage internal promotion, whenever possible; international mobilitySALARYBased on profile and experience: show us what you can do!POSITIONPermanent contract, full timePosition open to disabled workersLOCATIONModena, ITALYor Piacenza, ITALYPossibility of working remotelyICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with 650 skilled employees.
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