Company DescriptionBaryTech is a multinational professional services company specializing in IT services and consulting, with offices across Europe and Asia, including Germany, Austria, Belgium, Netherlands, France, Romania, India, and Bangladesh. The company provides comprehensive solutions such as IT infrastructure management, cloud migration, IT security, software development, and semiconductor design. BaryTech is dedicated to empowering businesses by driving innovation, ensuring operational efficiency, and delivering tailored technology solutions. With a strong global presence and commitment to excellence, BaryTech helps organizations realize their full potential through digital transformation. Visit https://barytech.com/services for more details.Role DescriptionThis is a full-time, on-site role for an Information Technology Support Specialist based in Monza. The Specialist will handle daily technical support requests, troubleshoot and resolve issues related to desktop computers, software, and IT systems. Responsibilities include managing help desk inquiries, maintaining IT systems, and ensuring seamless operation of hardware and software assets. Additionally, the role requires providing exceptional customer service, implementing IT solutions, and creating relevant documentation.QualificationsStrong skills in Technical Support and Help Desk Support to assist users effectivelyProficiency in troubleshooting and resolving issues with desktop computersGood understanding of Information Technology and related systemsExcellent communication and problem-solving skillsAbility to work in an on-site environment and provide hands‑on supportRelevant certifications (e.g., CompTIA A+, ITIL) are a plusExperience in providing support in IT infrastructure will be advantageousStrong organizational skills and the ability to prioritize tasks effectivelySeniority LevelEntry levelEmployment TypeFull-timeJob FunctionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at BaryTech by 2x
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