Housekeeping Manager
Mangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper‑upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four‑ and five‑star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle. Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.
We are looking for a Housekeeping Manager to lead our housekeeping team and ensure the highest standards of cleanliness and comfort at Mangia's Pollina Resort for the upcoming 2026 season. The role involves organizing daily operations, supervising staff, maintaining brand standards, and enhancing the overall guest experience.
Key Responsibilities

Plans housekeeping operations based on occupancy and service needs
Supervises housekeeping team and ensures quality and efficiency
Monitors room readiness and cleanliness standards across all areas
Coordinates with Front Office and Maintenance for timely interventions
Manages inventory of linen, amenities, and cleaning supplies
Participates in recruitment, training, and performance evaluations
Implements hygiene protocols and ensures compliance with safety standards
Leads department meetings and collaborates with other teams
Controls costs and monitors departmental budget and productivity
Reviews operational reports and guest feedback
Works toward guest satisfaction targets and cleanliness review scores

Requirements

Proven experience in luxury hospitality, preferably in 5‑star hotels
Strong knowledge of housekeeping operations and quality standards
Familiarity with property management systems and housekeeping software
Leadership skills and ability to manage and motivate a team
Excellent organizational and communication abilities
Fluency in English; additional languages are a plus
Attention to detail and commitment to excellence

What we offer

Seasonal Contract
Career growth opportunities within the company
Dynamic and collaborative work environment
Ongoing training and access to professional development courses

Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industry
Hospitality
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