Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users — coliving, microliving, vacation, student housing, multifamily, and coworking — and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy.Joivy Group counts 450 employees (average age 32), from more than 30 countries, with 21 offices across Europe, 50 destinations, and operations in 7 countries (Italy, Spain, France, Portugal, England, Scotland, and Bulgaria). It includes the following brands:DoveVivo: European platform for residential property managementALTIDO: European platform specialized in short-term rentalsChez-Nestor: pioneering coliving company in FranceDoveVivo Campus: leading student housing company in ItalyJoivy Renew: specialist in home renovation and turnkey furniture salesOpen Hub: coworking space and community hub in MilanJoivy Invest: European platform for private and institutional investorsRole & TeamWe are currently seeking a Hotel Director in Florence responsible for the overall operational management of the hotel, ensuring efficient operations and delivering exceptional guest satisfaction.Core ActivitiesOperational Management: Oversee daily operations including front desk, housekeeping, F&B, events, and maintenance.Leadership: Manage and motivate teams, develop a positive work environment, monitor budgets, control costs, maximize revenues, and ensure profitability.Guest Service: Ensure high-quality service and handle complaints effectively.Marketing & Sales: Develop strategies to attract guests, increase brand awareness, and improve occupancy, collaborating with the sales team.Compliance & Regulations: Ensure adherence to safety, hygiene, and staff management regulations.Strategic Development: Identify growth opportunities, plan investments, and maintain long-term success.Qualifications & SkillsProven leadership in hotel operations with strong conflict resolution and team management skills.Deep knowledge of hotel functions, budgeting, and regulatory compliance.Experience in revenue management, marketing, and digital channels.Focus on delivering exceptional guest experiences and resolving issues promptly.Ability to analyze market trends and plan for growth.Bachelor’s degree in Hospitality or Business; advanced degrees/certifications are a plus.Personal QualitiesExcellent communication, organizational skills, and adaptability.Communicative, social, dedicated to improvement, collaborative, problem-solving, and proactive.What We OfferWelfare PlanBusiness phone and laptopTicket RestaurantDynamic, international environmentOpportunities for professional growthSupportive and inspiring colleaguesDisclaimer: At Joivy, we celebrate Diversity, Inclusion, Equity, and Belonging. Our entire selection process is conducted in accordance with these principles.
#J-18808-Ljbffr