Join to apply for the Help Desk 2° livello - categorie protette legge 68 / 99 role at Inclusyon.About InclusyonInclusyon is a recruiting company specialized in hiring qualified personnel belonging to protected categories.Company ContextFor a company specializing in developing IT solutions, Inclusyon is seeking a Help Desk 2° livello - Protected Categories Law 68 / 99.Role ResponsibilitiesSecond-level support on applications and hardwareUse of ticketing systems to manage requestsGuidance and consulting for clients, opening tickets, and resolving issuesRemote training/demos for clients on applications, combining training sessions with technical analysis and requirements gatheringSupport to the development team for bug fixing (data analysis and manipulation on databases, reverse engineering of code to identify bugs, providing suggested solutions)Potential to lead projects as Project Manager if suitable skills are demonstratedJob RequirementsPrimary Requirements:At least 1-2 years of experience in the sectorHigh school diploma (preferably in IT or classical studies), a degree in Computer Science is a plusExcellent knowledge of Microsoft Office, passion for web, experience with CRM tools and customer service platformsSecondary RequirementsKnowledge of Asp.net, C#, CSS, HTML, Javascript, MS SQL is appreciatedProblem-solving skills, teamwork, flexibility, interpersonal skills, good communication, proactivity, autonomy, stress managementAdditional InformationWork Location: Abbiategrasso (MI)Contract Type: Full Time, salary commensurate with experienceWork Mode: HybridSeniority Level: Entry levelEmployment Type: Full-timeJob Function: OtherIndustry: Staffing and RecruitingReferrals increase your chances of interviewing at Inclusyon by 2x.Sign in to set job alerts for “Help Desk 2° livello - protected categories law 68 / 99” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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