At InterSystems , we build technology that matters. As the leading provider of data solutions for industries with critical needs—like healthcare, financial services, and logistics—we know that lives and livelihoods depend on the strength of our technology. Solving problems is what we do, and we’re looking for a remote-based Application Analyst to join our Italy Implementation team and help us continue delivering excellence and customer success.About the RoleAs an Application Analyst, you will be the trusted expert supporting healthcare organizations in implementing InterSystems solutions effectively and efficiently. Your deep understanding of business processes, clinical workflows, and billing requirements in Italy will be instrumental in guiding customers toward the best-fit implementation while minimizing custom development.You will become an expert product resource, working closely with clients to optimize their use of InterSystems technology. From process analysis to system integration, your role is critical in ensuring a seamless transition for healthcare organizations. Staying up to date with the latest product developments will be a key part of your success.Key ResponsibilitiesLead application implementation efforts, ensuring projects are delivered successfully and on timeAdvise customers on best practices, maximizing the benefits of InterSystems solutions while minimizing custom workSupport healthcare professionals and stakeholders, guiding them through system integration and optimizationConduct trainings, workshops, and presentations, ensuring users adopt and maximize the technologyMonitor billing workflows, ensuring compliance with public and private hospital regulations in ItalyCollaborate with cross-functional teams to solve implementation challenges and drive efficiencyMaintain strong customer relationships, ensuring long-term success with InterSystems productsWhat You BringExcellent communication skills, including experience in training, workshops, and stakeholder engagementConsultative mindset, able to articulate ideas and advise clients effectively3+ years of experience working in healthcare , with a strong understanding of clinical workflowsExpertise in billing rules and financial processes within Italy’s public and private healthcare systemsBackground in IT services, with experience in software implementation and customer-facing rolesProficiency in Italian, good level of EnglishStrong business process mapping and functional documentation skillsPrevious experience as an Application Analyst or Configuration Specialist, or in change management rolesExperience conducting software testing and system validationA university degree in Biomedical Engineering or related disciplinesWhat's In It For You?At InterSystems, you’ll be part of a culture of excellence, where your skills and contributions directly impact healthcare innovation. We offer a competitive salary package and opportunities for international training; on top of this, our strong corporate culture fosters collaboration, innovation, and career growth.What are you waiting for? Apply now!InterSystems Italia is committed to ensuring equal opportunities for all candidates. We believe in fostering an inclusive workplace that respects and promotes diversity, regardless of gender, age, race, religion, sexual orientation, disability, or any other protected status. We encourage applications from suitably qualified individuals of all backgrounds, and are dedicated to creating a fair and non-discriminatory recruitment process.
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