Overview
Location: Milan - Brera - Italy
Type: Full-Time | Executive Role
Department: Human Experience & Talent Strategy
Compensation: Starting from €1000,000 + based on experience and value alignment
About the Company
Queen of Clubs Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator. Queen of Clubs Group has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travellers and their most memorable moments. Milan will be our new headquarters for executives, marketing, and creative talents.
Role
We’re seeking a Head of People & Talent, a strategic and emotionally intelligent leader who can scale our team with elegance, vision, and precision.
About the Role
This is not classic HR. This is Human Experience Design.

You will lead the full people function across our international offices, shaping the future of how we scout new talent across the best Hospitality Universities in Europe.
You will select, interview, hire, onboard, engage, and grow motivated world-class talent in a company built on luxury, excellence, and innovation.

You Will : Build and lead the People, New Talents & Strategy across our European hubs

Attract and retain top-tier talent from the luxury, hospitality, management and travel industries
Elevate our employer brand and maintain partnerships with universities to build recruitment pipelines (EHL, Glion, Les Roches) for elite roles and emerging graduate talent
Champion a high-performance, inclusive, and emotionally intelligent culture
Partner with C-Level to align people\'s vision with company growth
Lead HR operations, compliance, and people analytics with luxury precision
Oversee HR systems, compliance, contracts, and people analytics

You Are :

Experienced in leading people functions in hospitality, travel, or luxury environments
Professional user of LinkedIn Recruiter
Mac user and proficient with common applications
A confident, elegant communicator in English (French or Spanish is a plus); fluent in English, Level C1
Obsessed with emotional intelligence, talent development, and cultural fit
A trusted partner to leadership, with strong business and interpersonal acumen
A modern thinker, ready to reimagine traditional HR into something people love
You dress with elegance and charm. Your manners are impeccable, and your attitude leads

We offer :

The chance to shape the next chapter of Europe’s most exciting Luxury Travel Brand
A Milan-based role with pan-European leadership and travel opportunities
A dynamic, entrepreneurial, and design-forward environment
Access to luxury industry events and global networking
Competitive compensation and performance incentives

Compensation : Starting from 100,000 + Incentives, based on experience and value alignment
Must have :

High emotional intelligence, cultural awareness, and team leadership skills
A Master\'s Degree from a Recognized University
You must live in Milan

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