Direct message the job poster from Corinthia Hotels
As Corinthia Rome prepares to open its doors, we’re creating more than a hotel - we’re launching a new chapter of hospitality defined by energy, elegance, and innovation.
We’re building a dynamic team that blends passion with precision, curiosity with confidence, and authenticity with ambition.
If you love creating moments that matter and want to be part of a vibrant, world‑class opening, this is where your next adventure begins.
We’re looking for a Guest Service Agent who believes hospitality is more than a job – it’s a way of making people feel seen, valued, and at home.
What you’ll bring to our guests
Forget checklists for a moment. What matters to us is how you show up.
As a Guest Service Agent at Corinthia Rome, you will:

Greet every guest not with a script, but with sincerity
Handle arrivals, departures, and every moment in between with grace and calm
Make the complex feel effortless, and the ordinary feel special
Turn questions into opportunities, requests into surprises, and feedback into action
Work side‑by‑side with your teammates with respect, humility, and humor
Take pride in every detail, even the ones no one sees
Share your knowledge, your smile, and your city – like a local friend would

You’ll be the person they remember when they talk about their time in Rome.
What you’ll learn
You don’t need to know everything — that’s what we’re here for.
We’ll train you in all aspects of luxury front‑of‑house operations, from Opera Cloud to LQA and Forbes standards.
You’ll gain confidence in guest service, concierge know‑how, communication, and cross‑department collaboration.
But most of all, you’ll learn what it means to create magic — with a team that’s just as passionate as you are.
What we’re looking for

Experience in a luxury hotel front office or concierge role
Fluency in Italian and English is essential; another language is a bonus
Familiarity with Opera Cloud PMS is ideal
You’re warm, thoughtful, and genuinely enjoy helping others
You’re open, adaptable, and ready to dive into the exciting energy of a pre‑opening
You’re hungry to learn and happy to teach
And above all: you bring your heart to work every single day

Why join Corinthia Rome
This is your chance to be part of something rare — the birth of a new hotel that will become part of Rome’s story.
At Corinthia, we value kindness as much as knowledge, and attitude as much as experience.
We’ll give you the tools, the trust, and the team. You bring the rest.
Seniority level
Associate
Employment type
Full‑time
Job function
Customer Service
Industries
Hospitality
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