Guest Service Agent - Season 2025 - TaorminaJoin to apply for the Guest Service Agent - Season 2025 - Taormina role at Four Seasons Hotels and ResortsGuest Service Agent - Season 2025 - Taormina1 week ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent - Season 2025 - Taormina role at Four Seasons Hotels and ResortsGet AI-powered advice on this job and more exclusive features.About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.We currently have an amazing opportunity for a Guest Service Agent to join our team at the San Domenico Palace Taormina, a Four Seasons Hotel.About Four Seasons Hotels And ResortsAt Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Our Company Values are much more than a program or a policy; they define who we are and guide the decisions we make. The guiding principle of our Company is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.About San Domenico Palace Taormina, a Four Seasons HotelOne of the world’s most legendary hotels, San Domenico Palace invites you to embark on an epic journey into history. With origins dating back to 1374, this classic Dominican convent was expanded in 1896 to become a hotel, featuring a new building designed in liberty style. For more than a century, San Domenico Palace has welcomed the world’s most illustrious guests – from Oscar Wilde and King Edward VIII to Elizabeth Taylor, Audrey Hepburn and Sophia Loren. Now, as Four Seasons, this iconic hotel begins a new era, delivering the highest standards of personalized service.About The RoleReporting into the Front Desk Manager, you will be responsible for guest transport, greeting guests and assisting guests with their luggage during arrival and departure, managing errands including deliveries and collections from guest rooms during their stay, managing the transport of hotel packages and parcels, ensuring a high level of cleanliness in the lobby and luggage storage room, assisting guests at the Concierge Desk, and responding to a wide variety of guest requests, adding your personal recommendations and touches ensuring our guests receive the highest levels of service excellence.What Will You DoGreets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests.Unloads guest luggage from car, tag sit and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff.Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests.What You BringGuest Services and Luggage Porter experience in luxury hospitality operations.Excellent Italian and English communications skills (verbal and written).A natural talent for ensuring our guests feel at home, have excellent interpersonal and relationship-building skills, and an exceptional eye for detail.Highest level of integrity, an eye for detail and a collaborative nature.What We OfferCompetitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesComplimentary Dry Cleaning for Employee UniformsMeals available at our Employee RestaurantEmployee Experience initiatives: from annual themed employee party to many ESG events throughout the yearEmployee Recognition ProgramsOpportunities to build a successful career with global potentialSchedule & HoursThis is a full-time positionThe candidate must have a flexible schedule and work also on weekends and holidays.This position is based at the San Domenico Palace in Taormina and the contract is seasonal. You must possess the legal right to work in Italy.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesTravel Arrangements and HospitalityReferrals increase your chances of interviewing at Four Seasons Hotels and Resorts by 2xGet notified about new Guest Service Representative jobs in Taormina, Sicily, Italy.Front Desk Agent - San Domenico Palace, Taormina, a Four Seasons HotelWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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