Description
Key Accountabilities

Daily monitoring of orders and shipments, managing discrepancies and stock rebalancing
Management of customer master data and monitoring of warehouse movements
Direct and indirect customer contact to handle order requests and returns, ensuring the highest quality of service and addressing customer inquiries and issues
Communicate and collaborate with other company departments to meet customer expectations
Collaborate with operational teams to ensure that all inbound and outbound flows are supported by the appropriate documentation and comply with the regulations of different countries

Key Requirements

Enrollment in the protected categories list L.68 / 99 art.8 (disability equal to or greater than 46%)
At least 2 years of experience in service or in a customer-facing department (preferably in the fashion / luxury sector)
Diploma in languages or a degree in economics or related fields
Experience using the Microsoft Office package (Word, Excel, PowerPoint) and Business Intelligence tools to produce reports and KPIs
Experience using SAP
Strong analytical skills
Results-oriented mindset, attention to detail, and ability to meet deadlines
Fluent knowledge of Italian and English, both written and spoken; any additional language will be considered a plus

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Regular
Start Date
2025-11-01
Schedule
Full time
Organization
Gucci Logistica S.p.A.
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