Description
W Rome is currently casting for a Groups & Events Sales Executive. Reporting to the Director of Sales, the role is responsible for managing the entire events and groups process from the initial inquiry through to contract planning, execution and final billing. The talent will act as the key point of contact for clients ensuring a seamless and personalized experience while coordinating closely with all operational departments of the hotel. The talent will focus on delivering exceptional luxury service and experience to the guests while maximizing revenue opportunities and reflecting W philosophy and values.
We are on the hunt of extraordinary passionate hospitality talents who will be ready to join us as soon as possible.
About us
W Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever / Whenever service and trademark high energy. It is the perfect match for the duality of the Italian between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.
What we offer

Professional career progression at international level in 8000 Marriott hotels
Learning and development opportunities online on the job and in class
Discounts on hotel rooms, gift shop items, food and beverage
Experienced management & motivated and engaging colleagues
Charity events Wellbeing activities through the TakeCare program
Canteen service and uniform

The impact youll make
What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink. It will be your job to make sure they get even more from their stay with us. Reactively promote all the options open to them as well as being on hand to answer any questions about our hotels and services you’ll make sure they know about everything they could wish for and more. You’ll help create the warmest welcomes and most memorable visits and stays that keep them coming back again and again.
What youll do
Leads Management and conversion

Qualify and answer all the groups & events leads follow‑up with the clients and convert the inquiries into confirmed status.
Conduct site inspections and client meetings to showcase the hotel’s offerings.
Deliver timely brand‑aligned proposals and maintain a dynamic organised sales pipeline.
Oversee the contract process until signature before handing over to on‑property teams for execution.

Coordination & Event organization

Manage the planning and coordination of all event details working closely with clients to understand their needs and translate them into flawless executions.
Liaise with a variety of departments such as rooms, kitchen, banquet, operations, restaurants and bars to ensure all operational aspects of events are delivered to the highest luxury service standards.
Prepare and deliver detailed and complete Banquet & Event Order with due anticipation and handle the weekly B.E.O. meeting with Operations.

Maximizing the Hotel Revenue

Maintain accurate records of all bookings and communication using the hotel’s CRM and events management systems in order the sales strategy to always be aligned and efficient.
Meet or exceed individual and team sales targets contributing to the hotel’s overall revenue goals.
Upsell hotels outlets and services to increase the total RevPAR.
Stay informed on market trends, competitors and industry developments.
Support cross‑selling opportunities within other Marriott properties.

Customer experience and luxury service delivery

Plan and deliver events together with the client while building strong relationships and encouraging repeat business.
Understand and anticipate clients needs showing empathy so to ensure a personalized service and a one‑of‑a‑kind luxury experience.
Enroll guests to make them loyal to W Rome and Marriott and make them returning guests offering them the guarantee of a customized and personal‑preferences‑based service.

Post‑event management

Oversee the billing process ensuring timely payment and full reconciliation of accounts.
Set‑up proper billing accounts according to accounting policies.
Conduct post‑event evaluations with the clients to gather feedback secure repeat business and identify areas for improvement.

What we’re looking for

At least 3 / 5 years of related work experience in sales or events in luxury hospitality.
Strong interpersonal communication (both written and verbal) and negotiation skills.
Confirmed organisational and time‑management abilities.
Customer‑care and luxury‑service‑delivery mindset.
Attention to detail, problem‑solving attitude and ability to manage multiple events at once.
Positive and outgoing personality and a team‑first attitude.
Proficiency with events and sales software (e.g. Opera, Delphi, Salesforce or similar).
Flexibility to work occasional evenings or weekends based on event schedules.
Fluent English and Italian; additional languages are a plus.
EU work permit or EU citizenship required.

Key Skills

Marketing
Catering
Organisational skills
Hospitality Experience
Management Experience
HubSpot
Event Planning
Events Management
Project Management
Event Marketing
Leadership Experience
Negotiation

Employment & Vacancy

Employment Type: Full‑Time
Experience: years
Vacancy: 1

As a world‑class leader in the travel industry there’s no better place than Marriott International to make your mark. Joining us you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business opening yourself to various career options.
Youre welcomed here. Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role and for that you’ll be appreciated and valued.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
#J-18808-Ljbffr