Location: This position may be based in any Amazon Operations center across Italy, depending on availability and business needs. Location preferences will be checked during the recruitment process. The role is on-site; relocation support will be provided as needed.
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to keep pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and how to run everything seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with colleagues to address challenges, which means no two days will be the same.
Key job responsibilities

Promote a culture of safety and wellbeing
Analyse and implement corrective actions to keep quality and productivity consistently high, and meet business objectives across all shifts
Support and lead a team and handle administrative work while building and supporting a strong team culture
Analyse performance and suggest process improvements to optimise work and improve customer service
Collaborate with other managers to standardise shift processes

A day in the life: You’ll work shifts and be based at one of our operational sites. Your main focus will be maintaining safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work and wide‑scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to stay on track to meet customer demands and targets. This involves analysing data and performance metrics with business leaders, and discussing the operational pros and cons of technical improvements with engineers.
Basic Qualifications

University degree (Bachelor’s or Master’s), completed before start date
Advanced proficiency in written and verbal English and local language
Relevant experience in performing data analysis

Preferred Qualifications

Current enrolment in or recent graduation with a Bachelor’s or Master’s in Supply Chain, Business/Management, Engineering or another related field
Experience communicating with a wide range of stakeholders, including peers and leadership
Experience in a logistical working environment
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company: Amazon Italia Logistica S.R.L. | Job ID: A3052684
Seniority level

Entry level

Employment type

Full‑time

Job function

Management, Distribution, and Supply Chain

Industries

Software Development

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