OverviewGerman Customer Support (Email & Chat) MaltaHelp create a safer digital world while living in the heart of the Mediterranean!Are you fluent in German and ready to make a real impact in the digital space? We’re looking for passionate individuals to join our team in Malta as Customer Support & Content Moderation Agents.In this hybrid role you’ll combine the art of helping people with the responsibility of keeping online platforms safe. If you’re detail-oriented, empathetic and eager to learn this could be the perfect opportunity for you.
What Youll Be Doing

Customer Support (70%)

Assist users via email and chat; no phone calls required.
Provide helpful, friendly and professional support in German and English.
Use the right tools to deliver accurate information and efficient solutions.


Content Moderation (30%)

Review user content across various apps and marketplaces.
Ensure all material follows guidelines and legal requirements.
Flag inappropriate content and escalate serious issues using internal systems.



What Were Looking For

Fluent in German with good written communication skills in English.
Comfortable using tools like Microsoft Word and Excel.
No experience? No problem. If you’re curious, motivated and detail-focused, we’ll train you!
A positive mindset and willingness to work rotating shifts (including evenings and weekends).

What Youll Get

Full training and ongoing support
Health insurance (after 6 months)
Career development and internal mobility opportunities
Relocation support (airport pickup, hotel stay and flight contribution)
A welcoming team and a role with purpose

Ready to be part of something meaningful? Join us in making the internet a safer place while enjoying everything Malta has to offer.
Interested
Let’s talk about your future in Malta!
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Key Skills

Design
Engineering
Baan
Customer Service
Fund Management
ABAP
Elevator


Employment Type : Full Time
Experience : years
Vacancy : 1


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