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Summary
See below for important information regarding this job.
Responsibilities

Performing complex clerical, technical and administrative/specialist duties.
Handling incoming calls and customer complaints, expediting and tracking shipments, accomplishing distribution functions relative to receipt and issue of material.
Engaged in performing transportation functions involved in shipping a wide variety of freight by commercial or government means to CONUS and/or overseas destinations.
Assists the Accountable Officer (AO) with performing studies and system reviews for the DLA Distribution Inventory program to make improvements to the accuracy of the physical balance records.
Develops Plan of Action and Milestones (POAMs) for the depot to ensure that performance goals are achieved, problem areas are identified and targeted for improvement, and that the requirements of the DLA Distribution Inventory program are met.
Provides analysis of the location survey program effectiveness, customer complaints, denial management program, document retention compliance and inventory in-transit visibility.
Maintains liaison with other entities to coordinate shipments and provide status on High Priority, MICAPS, emergency, and exception Material Release Orders (MROs).
Receives, expedites and controls high priority and urgent material release orders for intensively managed items and those requiring special in-process handling.

Requirements

Must be a U.S. citizen
Tour of Duty: Set Schedule
Security Requirements: Non-Critical Sensitive with Secret Access
Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
Fair Labor Standards Act (FLSA): Exempt
Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
Recruitment Incentives: Not Authorized
Bargaining Unit Status: No
Pre-Employment Physical: Required
This is a Mission Essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.
You will be a Mission Essential employee. This requires you to work during an emergency to ensure continuation of essential functions. You may be required to work at the designated duty location, a telework site, or an alternate location/facility.
Subject to Overseas Rotation Agreement, Tour Length: Yes, 36 months (https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025v1230.pdf)
This position and any future selections from this announcement may be used to fill various shifts located within enter DLA Distribution Sigonella in Sicily, Italy.
Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information
Must be able to obtain and maintain licenses and/or certifications required by the installation, federal, state, and local laws.

Qualifications
To qualify for a General Supply Specialist, your resume and supporting documentation must support:

Knowledge of supply distribution operation/program relationships to include distribution, stock positioning/control, storage/space management, transportation/traffic management, inventory and related supply operations.
Skill in oral and written communication to prepare and present recommendations and solutions regarding distribution operations issues based on analysis and evaluation.
Expertise in organizational functions and operations of the distribution operations and their relationships to other federal activities.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Demands
Work is primarily conducted in an office setting, but involves frequent periods of walking, standing, bending and carrying of items weighing up to 25 pounds, and accomplishing research, corrective actions, and training in a warehouse environment. The responsibilities of the position also involve travel to DDSI expanded and regional facilities.
Work Environment
Work is usually performed in an office setting; however research and reviews will require frequent visits to storage warehouse and/or other industrial areas and involve moderate risks or climatic discomforts. Some exposure to weather, dust and noise is likely during reviews. Protective clothing and gear, and observance of safety precautions are required. Some travel will be required.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional Overseas Information
For an explanation of the overseas entitlements, please review the information in the following link: http://www.dla.mil/Careers/Programs/overseas.aspx
U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. Ordinarily Resident is defined as a U.S. citizen who is locally resident; and, has legal, permanent resident status within the host country; and, is subject to host country employment and tax laws.
Pay Retention will be extended to an eligible employee who applies through a formal recruitment program and is selected for a position at an overseas location.
https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025-V536p.PDF?ver=2020-03-30-140046-310
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Information for Veterans is available at: https://www.dla.mil/Careers/Programs/.
As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF
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