About the roleRemotePermanent or Full-time ContractorCompetitive salaryAbout UsClickOut Media is a thriving ecosystem of diverse talent from around the globe. As a remote-first organisation, we foster an environment of creativity, collaboration, and innovation. With over 850 team members and more than 200 assets, we are a leader in multi-channel marketing, specialising in SEO & Content solutions for esteemed clients worldwide.What Makes Us DifferentWe operate across major languages and platforms, thriving in competitive search verticals. Our dynamic, fast-paced environment aims to exceed expectations through continuous pursuit of excellence.Role OverviewAs our IT Support specialist, you will ensure the smooth operation of our IT systems, focusing on managing and maintaining Google Workspace accounts for over 500 users. Your role includes safeguarding our digital environment and providing top-tier support to employees.Key ResponsibilitiesCreate, manage, and maintain Google Workspace and Jira accounts for over 500 users.Manage Slack channels and workspace.Oversee 200+ WordPress user roles, ensuring security and updates.Assist HR and CTO with IT support tasks and employee requests.Monitor and prevent security breaches, implementing security measures.Provide technical support to employees, resolving issues efficiently.Guide staff on communication platforms like Skype and Slack.Stay updated on technology trends, including web3 (desirable but not essential).QualificationsProven experience in IT support or similar roles.Strong understanding of Google Workspace and Jira administration.Knowledge of IT security protocols.Familiarity with blockchain technology is a plus.Excellent English communication skills.Proactive problem-solving approach.Comfortable with virtual interactions and diverse groups.Benefits & RewardsOpportunity for career growth in a fast-paced, fun environment.Support for personal projects and entrepreneurial spirit.Autonomy and personal responsibility.33 paid days off.Competitive remuneration and bonuses.International team with over 35 nationalities.Fully remote work with optional coworking spaces.Additional benefits for permanent employees depending on location.What does "Fully Remote" mean?We are registered in Malta, but our remote approach allows flexibility regardless of your location. Whether employed, B2B, or a freelancer, we value autonomy, trust, and diversity, bringing together experts worldwide in Tech, SEO, Content, and Product.
#J-18808-Ljbffr