Welcome Home to the Falkensteiner Resort Lake Garda in SalóFalkensteiner Resort Lake Garda brings contemporary elegance to one of Italy's most graceful destinations. Surrounded by botanical richness and in harmony with the gentle rhythm of the lake, this resort blends thoughtful design with natural beauty. Built to 5-star standards, the hotel and private residences sit within a landscape that provides space for relaxation, exercise and new inspiration – all year round.HighlightsExklusive hotel with 97 elegant rooms and suites170 design-led apartments at Falkensteiner Park ResidencesAcquapura SPA with wellness experiences guided by regional plants and ritualsWelcoming families, couples and solo travellers – with room to reconnect or retreatRegional cuisine, reimagined with lightness and creative clarityBotanical Park featuring over 400 plant species, inspired by the Historia della Riviera di SalòAccessible by train and via airports in Verona, Milan, Bologna, and VeniceA setting for sports, culture, wellness, and natureWe are looking for dedicated people who are passionate about delighting our guests. We work together as equals – inspiring each other and creating unforgettable experiences for our guests.Would you like to work for a steadily growing family business and a dynamic hotel group with more than 30 hotels and residences in Europe? Would you like to help create a home away from home for our guests?Then Falkensteiner Hotels & Residences is the perfect choice for youWe are looking forward to welcoming you to our team in Salò as :Front Office Shift Leader / Front Office Agent (m / f / d)Your responsibilities :Ensuring the smooth running of daily tasks at the front officeCompleting all administrative tasks and handling correspondenceWelcoming and assisting guests (check-in and check-out)Providing individual support for guest requests and complaint managementEnsuring the smooth running of office organisationResponsible for the professional and prompt processing of incoming reservationsFirst point of contact on site for guestsGeneral secretarial tasks, including guest hospitalityReceiving and forwarding general enquiries (by telephone and in person)Your profile :At least 2-3 years of professional experience in front officeCompleted vocational training in the hotel industryWell-groomed appearance and excellent mannersExcellent communication skills and a confident and winning mannerVery good written and spoken German, Italian and EnglishGood knowledge of Microsoft Office, Apaleo knowledge is advantageousCan-do attitude, hands-on mentality and highly solution-orientedTeam playerWhat we offer you :All inclusive onboarding at the beginning of your employment for a good startActive shaping of a dynamic work environmentA secure, long-term position within the Falkensteiner Family with internal promotion potentialTeam Member Rates and Family & Friends special rates with additional F&B and Spa discounts in over 30 Falkensteiner Hotels & ResidencesCross-exposure opportunities in other Falkensteiner propertiesAccess to regional partner benefits and corporate discountsCompensation is based on the collective agreement for the hotel and hospitality industry, with a clear willingness to overpay depending on qualifications and experience.Apply now using the "Apply" button or send us your application by mail toWe're looking forward to hearing from youCONTACT :Katharina Spanring-SternigFalkensteiner Resort Lake GardaVia San Francesco d'Assisi, Salò (BS)Lombardei - ItalienTake a look at your future workplace : Resort & Appartements Gardasee | Falkensteiner Resort Lake Garda
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