Descrizione Lavoro
OverviewArea: Food & BeverageLocation: Milano, IT"The world is yours with Meliá"Continuing at Meliá means advancing on a journey without borders, with growth and development opportunities within our global family. It is a path of personal and professional growth, offering experiences across countries while staying part of the Meliá family. Are you ready to explore new opportunities within Meliá?Mission: Support the restaurant team in delivering accurate and courteous service, following Meliá quality standards. The intern will contribute to the correct presentation of food and beverages, ensuring guest satisfaction while learning how to anticipate expectations and provide memorable dining experiences.ResponsibilitiesWelcome guests and assist them with menu choices, communicating clearly and positively.Learn and follow service procedures according to hotel standards.Present dishes and beverages with enthusiasm and professionalism.Anticipate guest needs and contribute to exceeding expectations.Support the team with order taking and food & beverage service.Assist in table setup, clearing, and resetting between courses.Observe the dining experience and escalate guest requests to senior staff when needed.QualificationsFluent in Italian; good command of English (additional languages are a plus)Formation related to Hospitality or Tourism will be highly valued.Positive attitude, team spirit, and excellent interpersonal skillsGenuine interest in hospitality and restaurant serviceStrong organizational and communication skillsPassion for customer service and willingness to grow professionallyFlexibility, enthusiasm, and availability to work on shiftsAt Meliá we are all VIP