OverviewFloor Service Leader – Zuma. We are seeking a highly skilled and experienced Floor Service Leader to join our team. In this pivotal role, you will be responsible for driving exceptional service delivery, fostering a culture of excellence, and ensuring that every guest has an unforgettable experience. This is a unique opportunity to join a global hospitality brand that values inclusivity and offers a range of benefits, including world-class training, global opportunities, and rewards and recognition.ResponsibilitiesDrive exceptional service delivery and ensure guest-focused dining experiences.Foster a culture of excellence and maintain high standards of hospitality across the floor operations.Nurture team talent, provide leadership, and promote approachable and customer-oriented service.Lead efforts to create memorable dining experiences for guests, with a focus on culinary experiences.QualificationsProven track record in luxury high-volume restaurants.Deep understanding of culinary experiences and passion for Japanese cuisine.Natural leader with the ability to develop and coach team members.If you are a motivated and passionate individual who is committed to delivering exceptional results, we encourage you to apply.
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